Returns & Exchanges
At The Worm that Turned, we want you to be completely satisfied with your home and garden purchases. If an item isn't quite right, you can return it to us within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account portal or contact our customer service team with your order number to request a Return Merchandise Authorization (RMA).
Pack Your Items
Carefully place the unused items in their original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your parcel, covering any previous delivery markings.
Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing